DHAKSHA E SEVAI | CUSTOMER PORTAL

Customer-facing website structure • Category and subcategory navigation

CUSTOMER HOME PAGE

Welcome • Select a service • Track application

CATEGORY 1: PICME CORRECTIONS

Select the correction service required

Name Correction

Mother's name • Husband's name

DOB Correction

Date of birth

Bank Account Correction

Account number • IFSC • Bank • Branch

Mobile Number Correction

Mobile number change

Mother Delivery Entry

Delivery Entry (New & Old date)

TRACK APPLICATION

Reference number • View status

SERVICE FORM

Application Submitted Successfully!

Reference Number:

PICME CORRECTIONS & DELIVERY ENTRY – FIELD SPECIFICATIONS (SLIDES 2 & 3)

Complete field list exactly as structured in the presentation slides

MOTHER NAME CORRECTION

  • HSC User ID
  • HSC Password
  • RCH ID
  • Mother Name Old
  • Mother Name New

DOB CORRECTION

  • HSC User ID
  • HSC Password
  • RCH ID
  • Correct DOB – (Calendar pick)

BANK ACCOUNT CORRECTION

  • HSC User ID
  • HSC Password
  • RCH ID
  • Correct Account Number
  • IFSC Code
  • Bank Name
  • Branch Name

MOBILE NUMBER CORRECTION

  • HSC User ID
  • HSC Password
  • RCH ID
  • Correct mobile number

HUSBAND NAME CORRECTION

  • HSC User ID
  • HSC Password
  • RCH ID
  • Husband Name Old
  • Husband Name New

MOTHER DELIVERY ENTRY

  • HSC User id & HSC password & RCH id
  • Delivery date (Date calendar) & Delivery Time Hour/Minutes (AM/PM)
  • District or Other State
  • Type Of Hospital: Home / Level I / Level II / Level III / Level IV / Transit
  • Hospital Name
  • Who Conducted delivery: ANM / LHV / Doctor / Staff Nurse / Relatives / SBA / Non-SBA / Others
  • Type of Delivery: Normal, Cesarian, Assisted
  • Delivery Complications: PPH, Retained Placenta, Obstructed Delivery, Prolapsed Cord, Twins Pregnancy, Convulsions, Death, Prom Premature, None, Don't know, Any other(specify)
  • Postpartum Family Welfare Method: Chaaya, Condom, Implant, Male Sterilization, Post partum sterilization(PS), PPIUCD, None
  • Number Born – 1 / 2 / 3 (Child 1, 2, 3: Sex - Male/Female/Ambiguous Genitalia(AG), Weight (kg), Status - Live Birth / Still Birth / IUD)

CUSTOMER APPLICATION JOURNEY

Common process after choosing any category or subcategory

01

Choose Category

PICME Corrections or Delivery Entry

02

Choose Subcategory

Select the required correction / service

03

Fill Form

Enter required details and upload documents

04

Review & Submit

Confirm details and submit the request

05

Reference Number

Receive a unique application number

06

Track Status

Pending • Processing • Completed

CUSTOMER PORTAL OUTPUT

View application status • Download receipt / result (when available)

Security note: Do not collect government portal passwords in ordinary forms. Use authorized secure authentication only when required.